Sunday, January 31, 2016

Customer Interviews No. 1

Customer Interviews No. 1
Week 4

1.     Find an opportunity: I think that there is a big opportunity for success in the restaurant industry in Gainesville. Specifically, I think that we could use a classic breakfast/brunch restaurant in mid-town, close to where many students live. I know that there are several good restaurants that students enjoy eating lunch and dinner at, but there aren’t any great breakfast places near by.
2.     Who has the unmet need: I think that anyone who lives within a few miles of mid-town and/or anyone who enjoys breakfast foods would love this restaurant and eat at it regularly.
3.     List of Questions:
What’s your name and how old are you?
How long have you lived in Gainesville?
Are you a student? If so, what are you studying?
Do you prefer breakfast, brunch, lunch, or dinner, and why?
Do you eat breakfast on a daily basis?
If you had the option to go to a breakfast/brunch place in midtown, would you go?
How often?
4.     Go talk to customers. I have found five random people to interview.
5.     What I learned about the opportunity: I think that a breakfast and/or brunch place would thrive in Gainesville. I think that there is a big market for people who would eat breakfast on the weekends and sometimes during the week.
6.     What I learned about interviewing customers: I learned that interviewing random people is really awkward and it makes me feel really uncomfortable. It is hard to make someone feel comfortable in an interview setting and I think it is something that will get easier with practice.



3 comments:

  1. Hey, Laura. I definitely enjoy your idea; breakfast is an important meal, and there's something about the charm of a classic local breakfast/brunch joint or cafe. If there was one in midtown, I'd stop by every so often, for sure.
    Mandatory link to my own customer interviews: http://bpace9583.blogspot.com/2016/01/customer-interviews-no-1.html

    I also agree that there is a good market for local restaurants in Gainesville, since I've experienced a lot of it firsthand. Interviews are certainly awkward at first, but confidence is the key, and it does build with practice.

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  2. Hi Laura. I love your idea for a brunch spot in mid-town. There are some great places downtown, but that location definitely misses out on a large portion of the student population. I would for sure dine at a good brunch spot in mid-town.

    Thanks for sharing! You did a great job with the interviews. Here's a link to my blog if you want to check it out. http://jamestyrrell.blogspot.com/

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  3. Hi Laura!
    Great work on your first customer interviews! I always eat at midtown and I would DEFINITELY go to a bunch spot in mid-town. Like J Tyrrell said, there are some places downtown but midtown is so close to the majority of the population! You did a wonderful job conducting these interviews as well! Great work! If you want to check mine out check it out right here!
    http://jhoreckyblog.blogspot.com/2016/01/customer-interviews-no-1.html

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